IT Knowledge Articles for Everyone

Getting Started

• HOW TO Change Your Network Password

FAQ

• Unwanted Texts on Cell Phones
• Unwanted Phonecalls
• Use Any Cell Phone or Landline with the Traditional Duo Prompt
• DUO: Extension: User can add a device - Self Service

Applications

• HOW TO Send a Fax via RightFax
• HOW TO Send a Fax from an HP Multi-function Device
• HOW TO Send and Receive Files via Citrix ShareFile
• SolarWinds Alert Suppression / Setting Nodes to Maintenance Mode (Unmanage Node)
• Duo Push Help Documents

Collaboration

• TUTORIAL: Webex Meetings Essentials
• TUTORIAL: Cisco Webex Advanced User Guides
• TUTORIAL: Cisco Webex Beginner User Guide

Email

• About the Cisco Registered Envelope Service (CRES)
• HOW TO Recover Deleted Email
• HOW TO Send & Open an Encrypted Email
• HOW TO Share a Calendar in Outlook
• HOW TO Access Quarantined E-Mails

Remote Access

Telephone and Voicemail

• HOW TO Forward a Telephone Extension
• HOW TO Access Voicemail from Any Phone
• HOW TO Manage Voicemail Greetings
• HOW TO Use Various Phone Equipment, Guides
• Overhead Paging System

HR

Payroll

Clinical Applications

Hardware

• HOW TO Use Encrypted USB Drives

IT - Policies & Procedures

IT - Requests

INFOR

• Async Queue Overview documentation